This video is a quick introduction to Microsoft Analytics and AI, explaining how to expand the reach of your data insights and gain increasing levels of efficiency and personalization. By harnessing the power of Microsoft Analytics, you can inform and drive intelligent automation through AI and machine learning.
Strategic Communications Awarded Statewide Florida Cloud Contract
NASPO ValuePoint Cloud Solutions Vendor Receives Participating Addendum from The State of Florida Strategic Communications, a NASPO ValuePoint Cloud contract holder, was awarded a Participating Addendum (PA) from The State of Florida. With this PA, Florida State government, Local government, and educational institutions (K-12 and Higher Ed) possess the capability to seamlessly purchase multiple cloud solutions. “Public agencies within Florida …
Meet Strategic’s Pet of the Month – Phoenix Rose!
Phoenix Rose was born on July 25th 2020 and is 8 months old. Phoenix is a Goberian breed, which is a mix between a Siberian Husky and Golden Retriever. When she isn’t playing with her stuffed animals or playing fetch with her ball, you can find Phoenix enjoying a long stroll around the neighborhood with mom and dad! Phoenix is …
How Starbucks is using AI to improve the customer experience
At Microsoft’s Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.
HP uses AI to transform its customer support experience
HP Inc. handles more than 600 million technical support contacts each year, and the company strives to make every single one a satisfying experience for the customer. To improve both self-service and contact center support delivery, HP built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service. Customers can now interact conversationally with the assistant to …
DHHS: Collaborating and caring
Choosing the right tools for productivity and collaboration is critical for any organization to achieve its digital transformation goals. For employees to effectively share information across multiple departments and projects, businesses must empower their workers and clients via access to the very best digital technology available. By making the productivity of their employees a main focus of their digital initiatives, …
Strategic Communications Awarded Delaware State Cloud Contract
NASPO ValuePoint Cloud Solutions Vendor Receives Participating Addendum from The State of Delaware Strategic Communications, a NASPO ValuePoint Cloud contract holder, was awarded a Participating Addendum (PA) from The State of Delaware. With this PA, Delaware State government, Local government, and educational institutions (K-12 and Higher Ed) possess the capability to seamlessly purchase multiple cloud solutions. “Public agencies within Delaware …
Meet Mika the Akita – Strategic’s Furry Friend of February!
Mika is the Chief Canine Officer and faithful companion to Strategic Communications CEO, Kathy Mills. Born on March 7th in 2013, Mika will turn 8 this year. Possessing a lot of sass and attitude, Mika’s facial expressions are worth a thousand words. It’s not difficult to tell when she’s embarrassed, especially around the holidays when the ugly doggie sweaters come …
February’s Featured Employees at Strategic Communications
Every month, the employees at Strategic Communications are given the opportunity to acknowledge exemplary colleagues within or outside their department. For the month of February, three individuals were nominated by their coworkers for their commitment to customer service, perseverance in the face of challenges, and can-do attitudes. Lacy Taylor | Federal Account Manager Lacy has worked at Strategic for a …
Strategic Communications Announces New Partnerships with Google Cloud, Veeam, Cradlepoint, etc.
In offering customers the latest and greatest in IT systems, Cloud Services, and Audio Visual solutions, Strategic Communications continues to add more capabilities with our new partnerships! Check out the amazing new partnerships and technologies we’ve added to our offerings! Google Cloud Google’s cloud infrastructure offers a broad suite of cloud computing, storage, connectivity, and management services geared towards solving …