In a world of instant gratification, customers expect more from the businesses they patron. That’s why you need a CRM solution that’s more than just a CRM platform. You need an all-in-one business management solution to streamline and connect business processes with customer experience. It’s the way of the future for a demanding generation of customers. Deliver the level of …
This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator. Read More…
With Microsoft Dynamics 365 and Adobe Marketing Cloud, 24 Hour Fitness helps engage with customers to give them the tools they need to stay focused on their fitness goals. With an in-depth customer data profile, they can tailor a customer’s journey to ensure they receive the guidance and encouragement that keeps them coming back for more. Read More…
Cloud solutions are known for cutting costs and enabling innovation and agility, but not all cloud solutions are the same. This article discusses four of the fine print strategies you should consider when adopting a cloud solution. Read More…
You need to back up your data. But you shouldn’t use just any service, you need a platform your team is already familiar with, a platform you can trust. You need Microsoft Azure. Azure offers an effective solution with enormous capacity for storage, built-in security, and cloud datacenters all over the world. At Strategic Communications, we want to help you …
Woman Owned/Minority Owned Business earns Amazon Web Services’ highly touted certification Louisville, KY – 2/20/2019: Strategic Communications, a leading IT, Cloud, and Audio Video integrator, announced today the achievement of Amazon Web Services (AWS) Advanced Consulting Partner status. The certification recognizes Strategic Communications fulfilled the training requirements and program prerequisites to design and deploy customer workloads in AWS cloud environments. …
This article, written by a small business owner, is relevant to business leaders of every type. It highlights the importance of a disaster recovery plan and underscores the value of diligence and consistency when implementing one. Read More…
Qatari shipping and maritime company, Nakilat, aspires to be a global leader in energy transportation. To increase its efficiency, security, and competitive advantage, the company has transitioned its onshore offices and fleet of 67 vessels to a cloud-based, SaaS model. With Microsoft 365 and Microsoft Cloud App Security, Nakilat has securely improved employee communication and mobility. The company has also …
Coats, the world’s leading industrial thread manufacturer, chose the Microsoft cloud in its strategy to modernize its business and data platforms. With a 250-year heritage, a global footprint, and 19,000 employees worldwide, secure, reliable, and progressive systems are a must. The company deployed cloud-based collaboration technology, including Microsoft Office, and migrated most of its data payload and SAP estate to …
Shortly after a surge in business, which mobile-workforce-management company Fleet Complete referred to as “man your battle stations” mode, the company kicked into disaster recovery mode. In January 2018, the Fleet Complete head office in Toronto, Canada, was flooded. Although many employees could not access the office, with cloud technology, including Microsoft Azure and Microsoft Dynamics 365, the company remained …
